‘The product worked as expected for me and achieved a very high response rate. The organization loved the tool and I’ve received much feedback’.
Frazer Halliday, Head of IT, Woodland Trust
The IT Happiness Platform has enabled us to identify and benchmark our user’s system experience. We are now able to focus our efforts on managing user perceptions and improve systems based on user feedback. As an IT service delivery department, we will be using this tool annually, to continuously improve our service.Truly a valuable tool for any IT department.