Finally, the day has come and we are ready to announce the winners of the IT Happiness Awards 2016! These organizations are setting an example for their outstanding IT management and continuous attention to the voice of IT end-users. We are very proud to have taken part in their journey to IT Happiness! And the winners are…

IT Happiness Organization of the Year 2016 (< 1000 users) – Golding

Golding is an Australian company that delivers project solutions in urban, regional and remote locations for the resources, utilities, property and transport sectors. It is one of the largest privately-owned civil construction and mining services companies in Queensland. One of the smaller companies in our benchmarks – but with the highest IT Happiness score in its category: well done! Read Golding’s IT Happiness story.


IT Happiness Organization of the Year 2016 (>1000 users) – Municipality of ’s-Hertogenbosch

’s-Hertogenbosch is a city in the southern Netherlands, the capital of the province of North Brabant. Besides being a beautiful city to visit, ’s-Hertogenbosch also has the most internal IT Happiness of all organizations with more than 1,000 end users in our benchmark. Congratulations! Read the ‘s-Hertogenbosch’s IT Happiness story.

IT Happiness Service Desk of the Year 2016 (< 1000 users) – Waterschap Rijn & IJssel

Waterschap Rijn & IJssel is a water management company in the Netherlands. While taking care of more than 4,000 km of rivers, streams and ditches, the company manages to have an incredible IT Happiness in terms of Service Desk skills. Maybe that’s the secret to their success? Thumbs up! Read the Waterschap Rijn & IJsse’s IT Happiness story.

IT Happiness Service Desk of the Year 2016 (>1000 users) – BDO

BDO Nederland is a Dutch branch of international network of public accounting, tax and advisory firms which provide professional services under the name BDO. In the super-competitive environment of advisory firms, accuracy and speed of service by the Service Desk are crucial for the organization. Great to see that BDO Nederland is meeting that expectation! Read BDO’s IT Happiness story.

IT Happiness Officer of the Year 2016 – IT Team Manager @ (Undisclosed) Global Retail  Company

While we would like to spill the beans on who the IT manager is and which company is, we have to keep it a secret this time. Some of our clients are global players in the market and privacy policy is something that is set in stone. Nevertheless, we are incredibly proud of the achievements of this IT Team Manager, which are, obviously, led by a great passion for what he does. We are delighted working for this retail company! Thank you for being with us in 2016!

We couldn’t be happier to see the number of awards and winners growing, and, the IT-end users of many organizations getting happier each year! Would you like to measure your IT Happiness? Your path to IT Happiness can start right this minute!

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