IT Happiness Quickscan 2018-01-02T15:16:33+00:00

How happy are your IT end users?

Find out with the Free IT Happiness Quickscan.

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IT Happiness Quickscan

  • Online standardized IT end user satisfaction survey
    • IT Infrastructure Services
    • IT Service Desk
  • Do it yourself online platform
  • Proven structure with closed and open questions
  • Predefined question sets
  • From creation to rollout in less than 10 minutes
  • Create, invite your end users, collect feedback and report
  • Select one or more survey languages of choice:
IT Happiness Quickscan Portal
English Spanish Portuguese French German Italian Swedish Norwegian Danish Finnish Dutch
Español Portugues Français Deutsch Italiano Svenska Norsk Dansk Suomalainen Nederlands
IT Happiness Survey

Your end users will love this

  • Simple and attractive questionnaire design
  • 1 minute questionnaire
  • Suitable for any device
  • Users’ ability to give compliments and suggestions to improve
  • Anonymous

Great insights

  • Online dashboard
  • Report on IT Happiness KPI
  • Results per user group
  • Open comments for improvements
  • Word Cloud
  • Benchmarks (optional)
IT Happiness Dashboard
IT Happiness PDCA

Basis for improvement

  • Use the value of user feedback
  • Learn from improvement suggestions
  • Baseline for monitoring results
  • Basis for in-depth follow-up measurement(s)
  • 2 Questionnaire models: IT Infrastructure services and IT Service Desk
  • Choose the predefined topics you’d like to include
  • Survey live in 10 minutes
  • Predefined segmentation
  • Available in 11 languages (IT Infrastructure Survey only)
  • Use the hyperlink to distribute the survey to your target user group
  • Short survey

  • Open comments

  • Simple and attractive design
  • Easy to use sliders
  • Works on any device
  • Anonymous

  • Online dashboard

  • Report on IT-Happiness KPI
  • Results per user group
  • Open comments

  • Wordcloud

  • Exports possible to CSV or XLS

“IT Happiness has been a great solution in helping us getting valuable feedback from our IT end users, enabling us to support our IT strategy and operations”

Angelos Varthalitis – IT Operations Manager
eVision Industry Software B.V.

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