How happy are your IT
end users?

Find out!

Clever survey. Great insights.
All-in-one tool for IT Satisfaction Surveys.

Free sign up
KLM IT-Happiness


Online platform

  • For IT User Satisfaction Surveys
  • Do it yourself
  • Predefined best practice methodology
  • Predefined library of most used questions
  • From creation to rollout in less than 10 minutes
  • Setup, distribute, report and benchmark

Clever surveys

  • Simple and attractive design
  • Easy to use sliders
  • Usable on any device: PC, notebook, smartphone, tablet – iOS, Android, Windows Phone
  • Ability to give compliments and suggestions to improve
  • Anonymous
  • High response rates

User Survey


Great insights

  • Real time online dashboard
  • Report on IT-Happiness KPI
  • Results per user group
  • Qualitative information: open comments
  • Word Cloud
  • Benchmarking on overall IT-Happiness

Instant improvements!

  • Plan actions
  • Benefit from improvement suggestions
  • Use the power of positive feedback
  • Celebrate improvements!
  • And: do it again!


Get started!

Free sign up

The value

Fuel your IT

Fuel your IT exactly where and
when it is needed

Find out how

Build a business case

Build a business case for IT
investments / divestments

Find out how

Increase productivity

Increase productivity &
employee satisfaction

Find out how

“With the feedback from our IT end users we have identified and processed improvements in order to uplift our IT quality. I highly recommend IT-Happiness!”

Starbucks Coffee Company
Jan Willem Sewalt | Manager EMEA IT Operations Excellence Office

Achmea IT-Happiness
De Lotto IT-Happiness
OECD IT-Happiness
KLM IT-Happiness
Royal Haskoning IT-Happiness
SSC IT-Happiness
Vanderlande IT-Happiness
Dela IT-Happiness
Dura Vermeer IT-Happiness

Get started!

Free sign up